Booking Terms and Conditions
The terms and conditions are according to our experience, we have to agree both parties having flexibility and understanding with our users in this way allow the best enjoyment of our services. Vilca Expeditions reserves the right to modify the service for the well-being of the tourist, those that are within our control. Those lost flights due to strikes, civil disturbances, meteorological disasters, fires, diseases Expediciones Vilca is not responsible and reserves the right to change your itinerary in the extreme case cancel your trip.
Force majeure: in case of problems with your flight tickets, trains, income that for reasons of protests changed the prices, you will be charged the excess. This case very rarely has happened.
Risks: all tourism, whether adventure or ecological tourism has its risks, by taking these tours you fully assume the aforementioned risk. Of course, the company will do everything possible to prevent this from happening or provide facilities.
About the Reserve
Any reservation requested will be by writing or e-mail to our reservation center which will be answered by the same means. Indicating the status and the payment deadline date before the trip, to the following email: info@tourmanuperu.com
Any confirmation, modification must have the OK of the reservations department in writing, otherwise it is not considered valid.
We will request the Rooming List or the reconfirmation of the group(s) 45 days before their arrival.
All confirmation and reconfirmation and cancellation must have a response from the reservations area, otherwise it will have no value. Reservations must be made to the following email: info@tourmanuperu.com
About Deposit
Deposits must be only 100 dollars per person for the Manu tour, for other tours 40% of the total amount that must be made through means of payment. And the final payment is made before the trip.
NO SHOW:
Passengers who do not show up for the tour for any reason by the indicated date will be charged 100% of the fare. Like the passenger who cancels or annuls the tour 3 days before.
If the passenger is reconfirmed and decides not to participate in the trip 60 days before the scheduled date, there will be a penalty of 70% of the total amount deposited.
If the cancellation is more than 30 days penalty of 100% of the reservation deposit.
If the cancellation is less than 30 days and the passenger has already paid the total amount of his tour, there will be a refund of 20% of the total amount and 80% retained for administrative expenses.
PREPAID:
The prepayments of our Reservations Department requested, must be made within the period indicated in the mail, groups 30 days before, fits 10 days before and last-minute passengers coordinate with the reservations department on space availability.
Travel Recommendations
The passenger who travels to Peru who has travel insurance for any contingency that could happen. case of accidental risks, medical, air rescue, etc.
PeruVilca will always be happy to help provide the required documentation for your respective insurance bill.
Realmente una excelente experiencia, personal muy comprometido con su labor, cuidando hasta los minimos detalles. El guía José Medina, conocedor de la zona, te resuelve todas las dudas, siempre atento,... read more 
